Won’t stay logged in

  • Resolved junkwearg

    (@junkwearg)


    5 years, 1 month ago

    I have been using Chatbot for ages, since the last update I can not get it to stay connected.

    The plugin is logged into FB, I select the page to connect to and it says it is connected, if I browse away from the Chatbot page, I immediately get a warning on Chatbox and asked which page to connect to

    Any ideas would be appreciated

Viewing 3 replies - 1 through 3 (of 3 total)

  • Hello there,

    Can you confirm that you have the latest version of the plugin? We released some changes last week that addressed some connection issues. Could you remove the current version of the plugin and download the latest? If that doesn’t work, please let me know and we can have our WP developer jump in to help troubleshoot.

    Thanks,
    Van

    Thread Starter junkwearg

    (@junkwearg)

    Hi Van

    I am on the latest version. I removed and reinstalled the plugin and it is now working fine

    Thanks
    Dean

    Great! I’m glad that worked. Feel free to put in another support inquiry if you run into additional issues.

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘Won’t stay logged in’ is closed to new replies.