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  • Plugin Support Laszlo

    (@laszloszalvak)

    Hi @alexmolina

    I checked the linked page and the problem occurs for me in desktop browsers, too.
    What I see on your site is that, our CSS and JavaScript files are not loaded on your site at all.
    The other CSS and JS files which are loaded on your site has strange randomized names and I assume it is done by a plugin, probably one with CSS and JavaScript optimizing feature.

    I would suggest checking if the slider appears fine, if Smart Slider 3 is the only enabled plugin on your site and you use a WordPress default theme like Twenty Twenty.

    If it does, then the problem will be caused by conflict with a third party plugin. To find out which one, you should do a plugin / theme conflict test as you see here:
    https://smartslider.helpscoutdocs.com/article/1735-how-to-do-a-plugin-theme-conflict-test

    If it is indeed caused by a third party plugin, then please let us know its name and we will check it out.

    Best regards,
    Laszlo.

    Thread Starter alexmolina

    (@alexmolina)

    Thank you for your help. Yes, it is an issue with the PageSpeed Ninja Plugin. Once I’ve turn it off slides are showing on iphone devices.

    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)
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