Won’t Let Me Build

  • Resolved imokayareyou

    (@imokayareyou)


    6 months ago

    When I try to “Add New” and then click select on a popup type nothing happens. There is no “Select” button at the bottom. I am currently using the free version for trial purposes. Using a custom theme, WordPress version 6.5.3, php7. Please help.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Jasmine

    (@hyenokian)

    Dear @imokayareyou,

    Thank you for your topic.

    Most presumably there is a conflict on your website, that’s why the problem occurred.

    We have checked the case on our end and it worked normally. You can check it out in the video:

    View post on imgur.com

    If possible please provide us with a short video or screenshots where the problem can be seen, so that we can clearly understand it and give a solution as soon as possible.

    Looking forward to hearing from you.

    Thank you.

    Plugin Support Jasmine

    (@hyenokian)

    Dear?@imokayareyou,

    We’re closing this ticket for now as we last heard from you 2 weeks ago.

    If the query is unresolved, drop us a line and we’ll get back to you at the earliest and the ticket will be re-opened.

    For a new query, feel free to open a new topic. Our Customer Care Specialists will be happy to help you.

    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)
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