• Resolved windycityparrot

    (@windycityparrot)


    I’m using the HTML popup – have tried every combination in the dashboard – the only time i saw it was when the error message at the top of the page asked if i wanted to stay or leave – I said leave then briefly saw the popup but the new page took over – I’m stumped

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  • Hi @windycityparrot,

    Sorry for the delay.

    Could you please give us more details about the issue you are facing?

    Like if you are using exit intent extension or how/where did you insert the popup?

    Best Regards,
    Sygnoos Tean.

    Thread Starter windycityparrot

    (@windycityparrot)

    yes – exit intenet is enabled – soft code – per minute – I have short code [sg_popup id=1] (html) on a page

    I have “select popup on page load” set to the proper popup – but that dropdown html popup keeps reverting to nothing selected.

    thank you

    Plugin Contributor Popup Builder Team

    (@popup-by-sygnoos)

    Dear windycityparrot,

    This forum is for our FREE users, and as you’re PRO, please, contact us via our email address, so we can assist you directly!
    email: [email protected]

    Best Regards,
    Sygnoos Team.

Viewing 3 replies - 1 through 3 (of 3 total)
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