Won’t Allow Me To Delete

  • This says that I can’t delete it while it’s still active on my site. It’s NOT! You can’t use it without a credit card. That is flat out wrong. Don’t say it’s free when it is not.

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  • Hi @myblogjustrocks,

    Thanks for sharing your experience with us. While all our plans require a credit card to start, we never want you to worry about unexpected charges. That’s why you can control when and if your card on file is used within your account settings.

    Simply set your pageview and upgrade preferences to “Suspend campaigns until pageviews reset at the beginning of the next month” to ensure the card on file is not used if your account reaches its limits.

    You can read more about those settings here – https://optinmonster.com/docs/pageview-and-upgrade-preferences/.

    And if needed, you can also take advantage of our 14-day unconditional money-back guarantee.

    We’d also like to help you remove the plugin if you’re still having trouble. If you haven’t already, please reach out to our support team at [email protected] so we can get you all taken care of.

Viewing 1 replies (of 1 total)
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