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Resolved

(@melasselin)

I have a site with an API that connect Lightspeed series X to woocommerce. Currently when attemping to publish a product from Lightspeed to Woocommerce, Lightspeed is unable to proceed past “woocommerce publish pending”. This is the error info given to me by Lightspeed customer support:

This error implies that something has changed on the server end and now the server is responding with HTML pages instead of JSON responses.

“unwrapped_error”: “Lightspeed Retail received a response from the server in an unexpected format (text/html) when trying connect to your WooCommerce store.”

Here is my woo status:

WordPress Environment

WordPress address (URL): https://www.habitatstoreskc.org
Site address (URL): https://www.habitatstoreskc.org
WC Version: 7.7.0
REST API Version: ? 7.7.0
WC Blocks Version: ? 10.0.4
Action Scheduler Version: ? 3.5.4
Log Directory Writable: ?
WP Version: 6.2.1
WP Multisite: –
WP Memory Limit: 512 MB
WP Debug Mode: –
WP Cron: ?
Language: en_US
External object cache: ?

Server Environment

Server Info: nginx
PHP Version: 8.0.28
PHP Post Max Size: 100 MB
PHP Time Limit: 43300
PHP Max Input Vars: 10000
cURL Version: 7.81.0
OpenSSL/3.0.2

SUHOSIN Installed: –
MySQL Version: 5.7.41-44-log
Max Upload Size: 50 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

Database

WC Database Version: 7.7.0
WC Database Prefix: wp_h4g
Total Database Size: 712.73MB
Database Data Size: 481.02MB
Database Index Size: 231.71MB
wp_h4gwoocommerce_sessions: Data: 15.02MB + Index: 0.27MB + Engine InnoDB
wp_h4gwoocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_h4gwoocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_h4gwoocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_h4gwoocommerce_order_items: Data: 3.52MB + Index: 1.52MB + Engine InnoDB
wp_h4gwoocommerce_order_itemmeta: Data: 31.56MB + Index: 34.11MB + Engine InnoDB
wp_h4gwoocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_h4gwoocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_h4gwoocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_h4gwoocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_h4gwoocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_h4gwoocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_h4gwoocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_h4gwoocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_comments: Data: 0.02MB + Index: 0.08MB + Engine InnoDB
wp_h4gactionscheduler_actions: Data: 12.02MB + Index: 14.42MB + Engine InnoDB
wp_h4gactionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_h4gactionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_h4gactionscheduler_logs: Data: 9.02MB + Index: 8.03MB + Engine InnoDB
wp_h4gadvads_clicks: Data: 0.05MB + Index: 0.00MB + Engine InnoDB
wp_h4gadvads_impressions: Data: 0.06MB + Index: 0.00MB + Engine InnoDB
wp_h4gaioseo_cache: Data: 0.30MB + Index: 0.03MB + Engine InnoDB
wp_h4gaioseo_notifications: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_h4gaioseo_posts: Data: 2.52MB + Index: 0.08MB + Engine InnoDB
wp_h4galp_pickup_location: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_h4gauction_direct_payment: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_h4gcommentmeta: Data: 0.11MB + Index: 0.14MB + Engine InnoDB
wp_h4gcomments: Data: 26.56MB + Index: 21.09MB + Engine InnoDB
wp_h4gcsp3_subscribers: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_h4glinks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_h4glinksync_laidKey: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_h4glinksync_log: Data: 0.05MB + Index: 0.00MB + Engine InnoDB
wp_h4gmailchimp_carts: Data: 0.22MB + Index: 0.00MB + Engine InnoDB
wp_h4gmailchimp_jobs: Data: 0.06MB + Index: 0.00MB + Engine InnoDB
wp_h4gmclean_refs: Data: 1.52MB + Index: 0.00MB + Engine InnoDB
wp_h4gmclean_scan: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_h4gmonsterinsights_pageinsights_cache: Data: 3.52MB + Index: 0.14MB + Engine InnoDB
wp_h4gmonsterinsights_user_journey: Data: 3.52MB + Index: 0.00MB + Engine InnoDB
wp_h4gms_snippets: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_h4goptions: Data: 6.13MB + Index: 0.34MB + Engine InnoDB
wp_h4gpostmeta: Data: 201.75MB + Index: 106.28MB + Engine InnoDB
wp_h4gposts: Data: 29.55MB + Index: 13.95MB + Engine InnoDB
wp_h4gsms_repeating: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_h4gsms_scheduled: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_h4gsms_send: Data: 2.52MB + Index: 0.00MB + Engine InnoDB
wp_h4gsms_subscribes: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_h4gsms_subscribes_group: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_h4gsnippets: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_h4gtermmeta: Data: 0.08MB + Index: 0.06MB + Engine InnoDB
wp_h4gterms: Data: 0.06MB + Index: 0.03MB + Engine InnoDB
wp_h4gterm_relationships: Data: 4.34MB + Index: 2.34MB + Engine InnoDB
wp_h4gterm_taxonomy: Data: 0.08MB + Index: 0.06MB + Engine InnoDB
wp_h4gusermeta: Data: 9.52MB + Index: 10.03MB + Engine InnoDB
wp_h4gusers: Data: 0.44MB + Index: 0.42MB + Engine InnoDB
wp_h4gwcfm_daily_analysis: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_h4gwcfm_detailed_analysis: Data: 0.14MB + Index: 0.00MB + Engine InnoDB
wp_h4gwcfm_enquiries: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_h4gwcfm_enquiries_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_h4gwcfm_enquiries_response: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_h4gwcfm_enquiries_response_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_h4gwcfm_fbc_chat_rows: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_h4gwcfm_fbc_chat_sessions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_h4gwcfm_fbc_chat_visitors: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_h4gwcfm_fbc_offline_messages: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_h4gwcfm_following_followers: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_h4gwcfm_marketplace_orders: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_h4gwcfm_marketplace_orders_meta: Data: 0.09MB + Index: 0.00MB + Engine InnoDB
wp_h4gwcfm_marketplace_product_multivendor: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_h4gwcfm_marketplace_refund_request: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_h4gwcfm_marketplace_refund_request_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_h4gwcfm_marketplace_reverse_withdrawal: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_h4gwcfm_marketplace_reverse_withdrawal_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_h4gwcfm_marketplace_reviews: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_h4gwcfm_marketplace_reviews_response: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_h4gwcfm_marketplace_reviews_response_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_h4gwcfm_marketplace_review_rating_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_h4gwcfm_marketplace_shipping_zone_locations: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_h4gwcfm_marketplace_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_h4gwcfm_marketplace_store_taxonomies: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_h4gwcfm_marketplace_vendor_ledger: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_h4gwcfm_marketplace_withdraw_request: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_h4gwcfm_marketplace_withdraw_request_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_h4gwcfm_membership_subscription: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_h4gwcfm_messages: Data: 0.13MB + Index: 0.00MB + Engine InnoDB
wp_h4gwcfm_messages_modifier: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_h4gwcfm_messages_stat: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_h4gwcfm_support: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_h4gwcfm_support_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_h4gwcfm_support_response: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_h4gwcfm_support_response_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_h4gwcpv_commissions: Data: 3.52MB + Index: 0.00MB + Engine InnoDB
wp_h4gwcpv_per_product_shipping_rules: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_h4gwc_admin_notes: Data: 0.09MB + Index: 0.00MB + Engine InnoDB
wp_h4gwc_admin_note_actions: Data: 0.08MB + Index: 0.02MB + Engine InnoDB
wp_h4gwc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_h4gwc_customer_lookup: Data: 1.52MB + Index: 0.63MB + Engine InnoDB
wp_h4gwc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_h4gwc_order_coupon_lookup: Data: 0.06MB + Index: 0.03MB + Engine InnoDB
wp_h4gwc_order_product_lookup: Data: 3.52MB + Index: 3.94MB + Engine InnoDB
wp_h4gwc_order_stats: Data: 2.52MB + Index: 2.33MB + Engine InnoDB
wp_h4gwc_order_tax_lookup: Data: 1.52MB + Index: 0.84MB + Engine InnoDB
wp_h4gwc_product_attributes_lookup: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_h4gwc_product_download_directories: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_h4gwc_product_meta_lookup: Data: 1.44MB + Index: 0.98MB + Engine InnoDB
wp_h4gwc_rate_limits: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_h4gwc_reserved_stock: Data: 0.05MB + Index: 0.00MB + Engine InnoDB
wp_h4gwc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_h4gwc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_h4gwdr_order_discounts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_h4gwdr_order_item_discounts: Data: 0.30MB + Index: 0.28MB + Engine InnoDB
wp_h4gwdr_rules: Data: 0.06MB + Index: 0.00MB + Engine InnoDB
wp_h4gwoo_ua_auction_log: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_h4gwpforms_entries: Data: 6.52MB + Index: 0.13MB + Engine InnoDB
wp_h4gwpforms_entry_fields: Data: 2.52MB + Index: 4.55MB + Engine InnoDB
wp_h4gwpforms_entry_meta: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_h4gwpforms_logs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_h4gwpforms_tasks_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_h4gwpmailsmtp_attachment_files: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_h4gwpmailsmtp_debug_events: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_h4gwpmailsmtp_emails_log: Data: 48.52MB + Index: 0.33MB + Engine InnoDB
wp_h4gwpmailsmtp_email_attachments: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_h4gwpmailsmtp_email_tracking_events: Data: 0.13MB + Index: 0.13MB + Engine InnoDB
wp_h4gwpmailsmtp_email_tracking_links: Data: 1.52MB + Index: 0.16MB + Engine InnoDB
wp_h4gwpmailsmtp_tasks_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_h4gwpml_mails: Data: 33.02MB + Index: 0.00MB + Engine InnoDB
wp_h4gwpstg_queue: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_h4gyith_wcan_filter_sessions: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_h4gyith_wcwl: Data: 1.52MB + Index: 0.45MB + Engine InnoDB
wp_h4gyith_wcwl_lists: Data: 0.14MB + Index: 0.13MB + Engine InnoDB
wp_h4gyoast_indexable: Data: 5.48MB + Index: 1.27MB + Engine InnoDB
wp_h4gyoast_indexable_hierarchy: Data: 0.23MB + Index: 0.31MB + Engine InnoDB
wp_h4gyoast_migrations: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_h4gyoast_primary_term: Data: 0.36MB + Index: 0.47MB + Engine InnoDB
wp_h4gyoast_seo_links: Data: 0.05MB + Index: 0.03MB + Engine InnoDB
wp_h4gywsfl_list: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_options: Data: 0.05MB + Index: 0.03MB + Engine InnoDB
wp_postmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_posts: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_termmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_term_relationships: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_term_taxonomy: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_usermeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB

Post Type Counts

advanced_ads: 42
attachment: 39124
condition_group: 2
ct_content_block: 6
custom_css: 3
elementor_library: 1
nav_menu_item: 59
oembed_cache: 1
order_status: 2
page: 29
post: 5
product: 4408
product_variation: 2
revision: 13
seedprod: 2
shop_coupon: 22
shop_order: 14195
shop_order_refund: 3002
viwec_template: 15
wc_product_table: 2
wp_block: 1
wp_global_styles: 2
wp_navigation: 1
wp_template: 1
wpcode: 2
wpforms: 10
yith_wcan_preset: 3

Security

Secure connection (HTTPS): ?
Hide errors from visitors: ?

Active Plugins (46)

WooCommerce Authorize.Net Gateway: by Pledged Plugins – 6.0.3
Advanced Ads – PopUp and Layer Ads: by Advanced Ads GmbH – 1.7.7
Advanced Ads Pro: by Advanced Ads GmbH – 2.21.2
Advanced Ads – Responsive Ads: by Advanced Ads GmbH – 1.11.0
Advanced Ads – Slider: by Advanced Ads GmbH – 1.4.10
Advanced Ads – Tracking: by Advanced Ads GmbH – 2.4.6
Advanced Ads: by Advanced Ads GmbH – 1.42.2
Advanced Local Pickup PRO: by zorem – 1.5.7
WP Engine Smart Plugin Manager: by WP Engine – 5.15.6
Blocksy Companion (Premium): by CreativeThemes – 1.8.86
Blocksy Companion: by CreativeThemes – 1.8.86
Custom Order Status Manager for WooCommerce: by Bright Plugins – 1.0
Code Snippets: by Code Snippets Pro – 3.3.0
Facebook for WooCommerce: by Facebook – 3.0.23
MonsterInsights - eCommerce Addon: by MonsterInsights Team – 8.3.10
Getwid: by MotoPress – 1.8.6
MonsterInsights Pro: by MonsterInsights – 8.14.1
Hide Categories and Products for Woocommerce: by N.O.U.S. Open Useful and Simple – 1.2.8
Jetpack: by Automattic – 12.1
Mailchimp for WooCommerce: by Mailchimp – 2.8.3
Media Cleaner: by Jordy Meow – 6.6.3
MonsterInsights - Dimensions Addon: by MonsterInsights Team – 2.0.6
MonsterInsights - Forms Tracking Addon: by MonsterInsights Team – 2.2.6
MonsterInsights - Page Insights Addon: by MonsterInsights Team – 1.5.3
MonsterInsights - Performance Addon: by MonsterInsights Team – 1.7.3
MonsterInsights - User Journey Addon: by MonsterInsights Team – 1.0.7
Sucuri Security - Auditing, Malware Scanner and Hardening: by Sucuri Inc. – 1.8.39
Ultimate Blocks: by Ultimate Blocks – 2.5.8
Ultimate WooCommerce Auction Pro - Business: by Nitesh Singh – 2.3.6
WooCommerce Product Table Lite: by WC Product Table – 2.6.1
Woo Discount Rules PRO 2.0: by Flycart – 2.6.0
Woo Discount Rules: by Flycart – 2.6.0
WooCommerce Product Vendors: by WooCommerce – 2.1.77
WooCommerce Shipping & Tax: by WooCommerce – 2.2.4
WooCommerce: by Automattic – 7.7.0
Yoast SEO: by Team Yoast – 20.7
WP Headers And Footers: by WPBrigade – 2.0.1
WP Mail Logging: by WP Mail Logging Team – 1.11.0
WP Mail SMTP Pro: by WP Mail SMTP – 3.8.0
WP Rollback: by GiveWP.com – 1.7.3
WP SMS Pro Pack: by VeronaLabs – 4.0.2
WP SMS: by VeronaLabs – 6.1.5
Backup Duplicator & Migration - WP STAGING: by WP-STAGING
WPStagingBackup – 2.14.1

WPForms Custom Captcha: by WPForms – 1.7.0
WPForms: by WPForms – 1.8.1.2
YITH WooCommerce Ajax Product Filter Premium: by YITH – 4.22.0

Inactive Plugins (13)

Advanced Local Pickup for WooCommerce: by zorem – 1.5.3
Advanced Order Export For WooCommerce: by AlgolPlus – 3.4.0
Coming Soon Page, Maintenance Mode, Landing Pages & WordPress Website Builder by SeedProd: by SeedProd – 6.15.7
Database Cleaner: Clean, Optimize & Repair: by Jordy Meow – 0.8.9
ManageWP - Worker: by GoDaddy – 4.9.17
MonsterInsights - AMP Addon: by MonsterInsights Team – 1.6.2
Ultimate Auction For WooCommerce: by Nitesh Singh – 2.3.0
WooCommerce Stripe Gateway: by WooCommerce – 7.4.0
WPCode Lite: by WPCode – 2.0.11
WP Engine Automated Migration: by WPEngine – 4.97
WPForms Lite: by WPForms – 1.8.1.2
WP Mail SMTP: by WP Mail SMTP – 3.8.0
YITH WooCommerce Ajax Product Filter: by YITH – 4.22.0

Dropin Plugins (2)

advanced-cache.php: advanced-cache.php
object-cache.php: Memcached Redux

Must Use Plugins (6)

Force Strong Passwords - WPE Edition: by Jason Cosper – 1.8.0
WP Engine Cache Plugin: by WP Engine – 1.1.2
WP Engine Seamless Login Plugin: by WP Engine – 1.6.0
WP Engine Security Auditor: by wpengine – 1.0.10
WP Engine System: by WP Engine – 5.0.1
WP STAGING Optimizer: by René Hermenau – 1.5.1

Settings

API Enabled: ?
Force SSL: –
Currency: USD ($)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: auction (auction)
external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: ?
Enforce Approved Product Download Directories: –
HPOS feature screen enabled: –
HPOS feature enabled: –
Order datastore: WC_Order_Data_Store_CPT
HPOS data sync enabled: –

WC Pages

Shop base: #206140 - /all-products/
Cart: #7 - /cart/
Checkout: #8 - /checkout/
My account: #9 - /my-account/
Terms and conditions: #819 - /curbside-pickupreturn-policies/

Theme

Name: Blocksy Child
Version: (update to version 0 is available)
Author URL:
Child Theme: ?
Parent Theme Name: Blocksy
Parent Theme Version: 1.8.86
Parent Theme Author URL: https://creativethemes.com
WooCommerce Support: ?

Templates

Overrides: blocksy/woocommerce/cart/cart.php
blocksy/woocommerce/cart/mini-cart.php
blocksy/woocommerce/content-widget-product.php
blocksy/woocommerce/content-widget-reviews.php
blocksy-child/woocommerce/emails/customer-processing-order.php
blocksy/woocommerce/myaccount/my-account.php
blocksy/woocommerce/product-searchform.php
blocksy/woocommerce/single-product/tabs/tabs.php

Admin

Enabled Features: activity-panels
analytics
coupons
customer-effort-score-tracks
import-products-task
experimental-fashion-sample-products
shipping-smart-defaults
shipping-setting-tour
homescreen
marketing
mobile-app-banner
navigation
onboarding
onboarding-tasks
remote-inbox-notifications
remote-free-extensions
payment-gateway-suggestions
shipping-label-banner
subscriptions
store-alerts
transient-notices
woo-mobile-welcome
wc-pay-promotion
wc-pay-welcome-page

Disabled Features: product-block-editor
minified-js
new-product-management-experience
product-variation-management
settings

Daily Cron: ? Next scheduled: 2023-05-17 20:24:27 -07:00
Options: ?
Notes: 134
Onboarding: completed

Action Scheduler

Canceled: 16
Oldest: 2023-04-19 17:10:22 -0700
Newest: 2023-05-15 13:26:23 -0700

Complete: 34,703
Oldest: 2023-04-15 17:03:35 -0700
Newest: 2023-05-16 14:15:27 -0700

Failed: 35
Oldest: 2023-04-17 10:09:05 -0700
Newest: 2023-05-16 14:14:39 -0700

Pending: 14
Oldest: 2023-05-16 17:06:15 -0700
Newest: 2023-05-22 15:18:22 -0700

Status report information

Generated at: 2023-05-16 14:18:57 -07:00
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The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)

Saif
(@babylon1999)

1 year, 6 months ago

Hello @melasselin,

I understand how integrating two services can be frustrating at times.

Just to make sure we’re on the same page, you’re seeing this error when trying to push products to WooCommerec via the rest API using Lightspeed.

They are likely using this POST call /wp-json/wc/v3/products to create products, so I suggest trying to call it manually yourself to see what happens.

You can find examples for each supported framework here: https://woocommerce.github.io/woocommerce-rest-api-docs/?shell#create-a-product

Additionally, it seems that they have a significant number of reports about this issue, to the point that there is a support article about it in their documentation: https://support.vendhq.com/hc/en-us/articles/360000751395-Vend-received-a-response-from-the-server-in-an-unexpected-format-text-html-when-trying-connect-to-your-WooCommerce-store?mobile_site=true

I suggest getting in touch with their team as the article suggests, also debugging third-party solutions is not within our scope of support so we’re very limited in what we can suggest here.

If they weren’t able to find the problem, then you can try disabling all plugins except WooCommerce while activating the default Storefront theme.

If the problem is not present after doing so, then you know there was a plugin conflict. You can enable plugins one by one again to find the culprit.

Hope this helps!

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