WL Product Categories shows 2 categories – only 1 is active

  • Resolved art_design

    (@trichterbrust)


    1 year, 8 months ago

    Hello,

    i have an issue with the widget “WL Product Categories” which shows the active Category.

    In 2 of my 3 categories everything works fine. But for some reason on the category linked below, it displays two categories (Postkarten, Repliktografien) even though it should only say “Repliktografien”.

    Does anybody know what the issue is?
    Here are all categories:
    Bücher
    Repliktografien (ISSUE)
    Postkarten

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor Tarek Aziz

    (@tarekht)

    Hello @trichterbrust

    Thank you very much for reaching out ??

    I have thoroughly read your message as well as reviewed the page you shared.

    Actually, the “WL Product Categories” widget is mainly built to be used on the single product page template. That’s why it’s not working as expected on the archive page.

    Please try using the “WL: Archive Title” widget to display the active category. It should resolve the issue.

    In case the issue persists after that, please open a ticket on our support website. Our support team is always here to assist you.

    Best regards,
    Tarek Aziz

    Thread Starter art_design

    (@trichterbrust)

    thanks a lot. i changed the widget, now everything works ??

    Plugin Contributor Tarek Aziz

    (@tarekht)

    You are very welcome @trichterbrust ??

    It’s awesome to hear that changing the widget has solved the problem.

    If you ever require any further assistance with anything else or have any suggestions to improve our plugin, please feel free to get in touch with us.

    Have a great day!

    Kind regards,
    Tarek Aziz

Viewing 3 replies - 1 through 3 (of 3 total)
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