Wizard stuck on step two

  • Resolved toniawalker

    (@toniawalker)


    5 years, 4 months ago

    Hi Guys, I know this topic has come up before as I’ve searched through the forum for answers, but I am totally confused. I’m usually pretty good at following instructions, but I can’t trouble shoot this one.

    How do I – check your browser console for JS errors while running the wizard? And then what do I do?

    Also, I’m really confused about WP.com vs WP.org as I have a .com and I read that this plugin may not be supported on .com?

    I’d really love to speed up my website and this seemed like an easy way to do it, especially with the Wizard feature. If you could give me some step by step instructions on how to get the wizard passed step 2 that would be tops!
    It gets stuck on this step – Testing: Defer (jQuery excluded)

    Thank you,
    Tonia

    • This topic was modified 5 years, 4 months ago by toniawalker.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Thread Starter toniawalker

    (@toniawalker)

    Ok I found the console and this message came up:

    A cookie associated with a cross-site resource at <URL> was set without the SameSite attribute. A future release of Chrome will only deliver cookies with cross-site requests if they are set with SameSite=None and Secure. You can review cookies in developer tools under Application>Storage>Cookies and see more details at <URL> and <URL>.

    /wp-admin/admin-ajax.php:1
    Failed to load resource: the server responded with a status of 504 ()

    I went into developer tools/application/storage/cookies and found my site, but I have no idea how to interpret the information.
    Any help would be greatly appreciated.

    Thanks!
    Tonia

    Plugin Author Optimizing Matters

    (@optimizingmatters)

    OK, so the relevant error is

    wp-admin/admin-ajax.php: Failed to load resource: the server responded with a status of 504 ()

    This indicates that there is a communication breakdown (“gateway timeout” is the technical term) between (your browser) your server and gtmetrix. You could try again, as is _could_ be a temporary issue, but if not then you’ll have to check with your host (wordpress.com). The issue indeed might be that wordpress.com does not fully support this ..

    Thread Starter toniawalker

    (@toniawalker)

    Thank you for your reply. I ended up contacting my website host and they managed to get it working for me. Thanks for your help, much appreciated. Tonia x

    Plugin Author Optimizing Matters

    (@optimizingmatters)

    super! feel free to leave a review of the plugin and support here! ??

Viewing 4 replies - 1 through 4 (of 4 total)
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