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Viewing 6 replies - 1 through 6 (of 6 total)
  • Thank you Ushrera – Do you mind walking me through this?

    Thread Starter ushrera

    (@ushrera)

    Actually, I just install the plugin, activate the plugin, and click on customer chat and select the facebook page to start chat. That is all I did. and I can see the chat Icon on the page but also see that message.
    It was working fine with older version where I had one version below current wordpress as well as one below version of messenger chat plugin i.e. 1.3.

    But I upgraded new wordpress and new version of messenger and I started seeing that message.

    I was able to install it without any problems but sometime it will pop open and no one has clicked on it. I was wanting to disable the open unless a click event occurred prior

    Thread Starter ushrera

    (@ushrera)

    Well you can see it here.I tried it in couple of places and came the same result.

    https://www.raynhamathletics.com

    you have to go all the way down to footer to see the message.

    Plugin Author Facebook

    (@facebook)

    Hi,

    Can you try updating the plugin version to v1.5? We have just updated the plugin to resolve the issue.

    Thanks
    Facebook Team

    Thread Starter ushrera

    (@ushrera)

    It worked!!!

Viewing 6 replies - 1 through 6 (of 6 total)
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