Windows hosted website crashed

  • Resolved underdogmarkets

    (@underdogmarkets)


    9 years, 5 months ago

    Greetings and Good Morning!

    A week ago I launched my clients WordPress website onto her server. I failed to ask her what kind of hosting package that she had and come to find out that she purchased Windows server hosting package form Godaddy. Needless to say, I had some issues launching the website, but with Godaddy’s assistance we got the website launched and it was running nicely. That was a week ago.

    This morning I was doing some routine checkins on the website and I logged onto the admin site without any problems. I noticed that I had 4 plugins that needed to be updated and conducted a bulk update. Now the website is gone! No message, nothing!
    My client has extra security on the site and I can’t get a hold of her to access the Godaddy Cpanel. However, I do have access to the site via the https://FTP..

    Any ideas? The url is https://www.whiteknucklewatersports.com

    Thanks

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  • It appears that you issue has been resolved. Please, confirm and if you can share your solution for others to benefit from. Thank you.

    Thread Starter underdogmarkets

    (@underdogmarkets)

    Yes thanks you! I had to manually delete plugins via FTP and the website came alive!

    Thanks

Viewing 2 replies - 1 through 2 (of 2 total)
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