• Resolved suluxpro

    (@suluxpro)


    Hi,

    using the latest 1.23 and thank u for your work.

    my issue is, that e.g. for a landscape clip the frame is a portrait in an other ratio. It fits the high but not whide. left and right a part of the clip is not visible. (link attached)
    If I’m using a portrait clip, it wont match the ratio as well.

    hoping of your support

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Martin Valchev

    (@martinvalchev)

    Hi,

    This isn’t exactly a problem the plugin just uses the dimensions that your theme uses for the product photos so there are no holes in the design and annoying bouncing around in the design. I will think these days to solve this problem with a new setting in the plugin and let each user decide how they want to use it. I’m not going to close the quest and when I do this superset I’ll let you know here.

    If you really like the plugin, I would appreciate it if you could rate it, it would help me a lot. thank you

    Thread Starter suluxpro

    (@suluxpro)

    thank for your answer. If it helps: tried also pictures in landscape and portrait. That works fine. Just the clip doesn’t want to chose the right ratio.

    rating done

    Thread Starter suluxpro

    (@suluxpro)

    Got these error notice. Perhaps it could help.

    Plugin Author Martin Valchev

    (@martinvalchev)

    Update to version 1.24 and see it should be better now.

    Thread Starter suluxpro

    (@suluxpro)

    Awesome. Working well. great job. thx

Viewing 5 replies - 1 through 5 (of 5 total)
  • The topic ‘Window ratio isn’t the same as the clip’ is closed to new replies.