Will the DHL person will come to pick the parcel

Hi Saurabh,

Sorry for the trouble.

We need some piece of information so that we can analyse your issue precisely.

Kindly enable the debug option from the settings tab and try debugging the transaction by analyzing the request and response .

In case, if the issue persists kindly provide us with the following information

* Screenshot of the plugin settings page

*Debug request and response text.

Now coming to your second query, you need to contact DHL manually to pick up the parcel after creating shipment

Also, the create shipment /print label feature is available with the premium version of our plugin.

Let us know, if you need some help

Hi,

Thanks for response, here is the request sent by plugin

<?xml version="1.0" encoding="UTF-8"?>
<p:DCTRequest xmlns:p="https://www.dhl.com" xmlns:p1="https://www.dhl.com/datatypes" xmlns:p2="https://www.dhl.com/DCTRequestdatatypes" xmlns:xsi="https://www.w3.org/2001/XMLSchema-instance" xsi:schemaLocation="https://www.dhl.com DCT-req.xsd ">
  <GetQuote>
    <Request>
		<ServiceHeader>
			<MessageTime>2016-04-01T13:44:51</MessageTime>
			<MessageReference>1234567890123456789012345678901</MessageReference>
			<SiteID>CIMGBTest</SiteID>
			<Password>DLUntOcJma</Password>
		</ServiceHeader>
    </Request>
    <From>
	  <CountryCode>IN</CountryCode>
	  <Postalcode>400080</Postalcode>
    </From>
    <BkgDetails>
      <PaymentCountryCode>IN</PaymentCountryCode>
      <Date>2016-04-01</Date>
      <ReadyTime>PT10H21M</ReadyTime>
      <DimensionUnit>CM</DimensionUnit>
      <WeightUnit>KG</WeightUnit>
      <Pieces>
		<Piece><PieceID>1</PieceID><PackageTypeCode>BOX</PackageTypeCode><Height>8</Height><Depth>25</Depth><Width>13</Width><Weight>0.005</Weight></Piece>
	  </Pieces>

	  <IsDutiable>N</IsDutiable>
	  <NetworkTypeCode>AL</NetworkTypeCode>

	  <InsuredValue>2923</InsuredValue><InsuredCurrency>INR</InsuredCurrency>
	  </BkgDetails>
    <To>
      <CountryCode>IN</CountryCode>
	  <Postalcode></Postalcode>
    </To>

  </GetQuote>
</p:DCTRequest>

and response:

<?xml version="1.0" encoding="UTF-8"?><res:ErrorResponse xmlns:res='https://www.dhl.com' xmlns:xsi='https://www.w3.org/2001/XMLSchema-instance' xsi:schemaLocation= 'https://www.dhl.com err-res.xsd'>
    <Response>
        <ServiceHeader>
            <MessageTime>2016-04-01T15:39:50+01:00</MessageTime>
            <MessageReference>1234567890123456789012345678901</MessageReference>
            <SiteID>CIMGBTest</SiteID>
            <Password>CIMGBTest</Password>
        </ServiceHeader>
        <Status>
            <ActionStatus>Error</ActionStatus>
            <Condition>
                <ConditionCode>100</ConditionCode>
                <ConditionData>Validation Failure:Site Id is wrong</ConditionData>
            </Condition>
        </Status>
    </Response></res:ErrorResponse>

I guess the issue is coming because the password is wrong in the response. But, in my settings page the password is DLUntOcJma.

Please check the screenshot of settings page.

And also, the testing of plugin will work in localhost? because i am testing it on my localhost?

Hi Saurabh,

Thanks for the request and response box.

We just analysed the response text, it says SITE ID is not correct.

The SITE ID that you are using is valid for Europe region(UK).

Hence, we will request you to contact DHL, so that they can provide you with the test credentials

Let us know, if you need some help.