WIll subscription get cancelled if the payment doesnt happen on renewal day?

  • Resolved shyamzin

    (@shyamzin)


    1 year, 3 months ago

    Hello Support,

    I am testing the functionalties of the plugin. We have configured recurring payment successfully in test mode and its working fine. My question is what will happen when the payment(say, there is no enough money or some other reason) didnt happen on the renewal day? Will the subscription gets cancelled automatically? I am trying the free version.

    Please let me know. I didnt saw anything related to this in the plugin description. Please advise. Thanks in advance.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author WP Swings

    (@wpswings)

    Hey @shyamzin

    Thank you for your query,

    We have a feature in the premium plugin to allow certainly failed attempts for the subscription otherwise the subscription will get the canceled

    Regards,

    Thread Starter shyamzin

    (@shyamzin)

    Thanks for getting back, to confirm – in the free version – if the recurring payment is failed – subscription will be automatically cancelled right? Please let us know.

    Regarding the feature, we can control the retry – right?

    Waiting for your response. Thanks!

    Plugin Author WP Swings

    (@wpswings)

    Hey,

    Yes you are correct, if need more help please let us know

    Thank you

Viewing 3 replies - 1 through 3 (of 3 total)
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