Will not show orders

  • Resolved diego571

    (@diego571)


    1 year, 9 months ago

    Hi everyone, the plug in records visitors and hits but not when orders are placed. We have installed the extension for WordPress.

    Any ideas what might be happening?

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  • Hi there,

    Please have a look at your browser cookies before and after placing a referred order and make sure that the affiliate cookie exists for the referring affiliate.

    Also, if you’re running your tests in a single browser then you can either enable the option for Auto-referrals, under Affiliates > Settings > Referrasl(tab), or open the affiliate link in a different browser than the one you have your Dashboard running.

    Kind regards,

    George

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