Will not export after 3.0 update

  • Just updated woocommerce 3.0 Plugin worked great until the required update. I have tried naming the .csv and saving the checkboxes but when i try to export it just constantly loads and nothing ever generates.

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  • Hi,

    Sorry to know that you are experiencing some difficulties with plugin, I will try to help you with this issue.

    1. Could you please let me know if you are using version 2.1.7 of this plugin?

    2. Are you also using add-on plugin with this one?

    3. Could you please do following for me?

    please add following lines to wp-config.php file.


    define('WP_DEBUG', true);
    define( 'WP_DEBUG_LOG', true );
    define( 'WP_DEBUG_DISPLAY', false );

    Please add those lines before.


    /* That's all, stop editing! Happy blogging. */

    This will create a debug.log file in /wp-content/ folder.

    Now, please try to export orders again, if problem appears again, please send me contents of debug.log file in next message, so that we can investigate the issue.

    Hope to get response.

    Regards,
    Ankit

    Hello,
    Excuse my English.
    Can you say or place the elements in wp-config.php. At the end of the file?
    I tried, nothing happens when I ask for export, I have the little wheel turning and no wp-config.php file.
    So I can not send anything to you as a log of errors.

Viewing 2 replies - 1 through 2 (of 2 total)
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