width issue and no support

The theme have issue with the width you can’t adjust a single element width in a page

I contacted the support a lot of time a lots of emails I gave to them the link for temporary login and when I sent it to them they answered me you can find the solution on the forum

Asked for link of the forum no answer anymore from them

I lost a lot of time and my I still don’t have the page ready that is also an important one of my website so I can’t promote my service

and I have also the Pro theme