Widgets Won't Drag and Drop

  • I’ve tried everything suggested in the forums – i.e., disabling plugins, installing the Use Google Libraries plugin – but nothing works. Drag and Drop has been frozen for about 5 weeks, since 3.4.1. Site is https://purefilmcreative.com. Not very savvy about code and stuff, total novice, but trying.

Viewing 9 replies - 1 through 9 (of 9 total)

  • Lets’s start from the beginning. Have you tried:

    – deactivating all plugins to see if this resolves the problem. If this works, re-activate the plugins one by one until you find the problematic plugin(s).

    – switching to the Twenty Eleven theme to rule out any theme-specific problems.

    – resetting the plugins folder by FTP or PhpMyAdmin. Sometimes, an apparently inactive plugin can still cause problems.

    – re-uploading all files & folders – except the wp-content folder – from a fresh download of WordPress.

    Thread Starter James Killough

    (@james-killough)

    It’s a theme issue. Figures. Our theme is gorgeous but buggy, but isn’t that often the case in life? I thought I had tried that earlier when there was a conflict between GoDaddy and 3.4.2, which has since been resolved.

    Any suggestions? Is this a js problem? (Not that I have any real idea what that means.)

    Where did you download the theme from?

    Thread Starter James Killough

    (@james-killough)

    ThemeForest. We’ve had it quite a while, and it’s always been temperamental, but it only started getting truly buggy with the recent WP updates.

    Unfortunately, as you are using a commercial theme, you really need to seek support from the theme’s vendors.

    Thread Starter James Killough

    (@james-killough)

    Okay, thanks.

    Hi James, you can try getting support from KarmaThemes (who developed this theme) here: https://www.karmathemes.com/support/

    It seems they no longer sell this theme on ThemeForest.

    Thread Starter James Killough

    (@james-killough)

    Thanks, Japh. It doesn’t surprise me the theme isn’t sold any more. I’m trying to get help from a programmer who helped us set it up in India. The KarmaTheme guy is a demented diva, to say the least. “Just because you bought a license for the theme doesn’t mean you own meeee!” And that is a quote. We might have to trash it and go with another theme.

    Wow, I’m sorry to hear that, James. Good luck with the rest of your project, I hope it goes more smoothly.

Viewing 9 replies - 1 through 9 (of 9 total)
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