Widgets Lost After Running on Active Theme

  • Resolved MeTP

    (@metp)


    5 years, 10 months ago

    I was having problems saving changes to my widgets so I used Health Check in troubleshooting mode (all plugins disabled but with my active theme enabled rather than the default theme). I was able to save my changes but when I disabled Health Check all of my previously active widgets were gone (moved to the inactive widgets section). Only the widget I saved remained. Now I apparently have to set up all my widgets again. Is that supposed to happen? Any way to keep it from happening? Thanks!

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  • Plugin Author Marius L. J.

    (@clorith)

    Hi,

    That’s certainly not supposed to happen at all, no.

    Would you be able to let us know what theme you were using, and perhaps what kind of widgets and in which widget areas so we can check if it’s reproducible?

    Thread Starter MeTP

    (@metp)

    Thanks for the reply Marius. It’s the Kleo Theme with the YITH Ajax Product Filter widgets (product category, product brand, and a large number of attribute filters) in the Main widget area (which was where I was editing). Widgets in other areas were unaffected. I also use the Widget Ninja plugin to specify when the widgets should be visible. As it turned out it wasn’t that big a deal since the configuration of the widgets remained intact even though they had been moved to the inactive area. All I had to do was move them back where they belonged and everything was back to normal.

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