Widgets disruption (filterable gallery and image accordion) since last EA update

Hi @ecoring ,

Do you have any 3rd party caching plugin enabled in your website and server cache?
Also, I can’t see your page as it shows a Maintenance mode.

Hi Abid,

Here are the plugins I use:
Akismet Anti-Spam – 4.1.6 By Automattic
Custom Header Images – 1.2.1 By David St?ckl
Cyclone Demo Importer – 1.0 By ravisakya, cyclonetheme
Elegant Blocks – Amazing Gutenberg Blocks – 1.7 By ravisakya, cyclonetheme
Elementor – 2.9.14 By Elementor.com
Essential Addons for Elementor – 4.1.1 By WPDeveloper
GDPR Cookie Consent – 1.8.8 By WebToffee
Lara’s Google Analytics – 3.3.0 By Amr M. Ibrahim
Maintenance – 3.90 By WP Maintenance
One Click Demo Import – 2.6.1 By ProteusThemes
Page Builder by SiteOrigin – 2.11.1 By SiteOrigin
Polylang – 2.7.4 By WP SYNTEX
SiteOrigin CSS – 1.2.8 By SiteOrigin
SiteOrigin Widgets Bundle – 1.17.3 By SiteOrigin
Ultimate Addons for Gutenberg – 1.16.0 By Brainstorm Force
UpdraftPlus – Backup/Restore – 1.16.26 By UpdraftPlus.Com, DavidAnderson
Wordfence Security – 7.4.9 By Wordfence

Sorry for the page indeed, I will switch off the Maintenance mode.

Also, do you think the fact to desinstall totally the Essential Addons plugin and reinstall the old version (that was previously working) could be an option ?

Thank you in advance.

Hi Abid,

I also noticed that on the page “notre activité”, it seems like I can not control the image sizes anymore. I used a template for that. I tried to resize the images on Windows but nothing works.

Thanks in advance for your help.

Thank you @ecoring ,

I can now view your page. Can you please deactivate your multilingual plugin (Polylang) and then Save your permalink from here: Settings > Permalinks > Click “Save Changes”
Screenshot: https://d.pr/i/Fu8nxI

Then check again. If the issue still occurring, Please create a support ticket here: https://wpdeveloper.net/support/new-ticket/

Thanks Abid.

I deactivated the plugin and saved changes. But should I also fill in the blanks with mentioning “products” as on your screenshot?

In my permalinks, “numerical settings” are pre-ticked and advise below : /archives/%post_id%

I filled in “product category base” and “product tag base” with the same words as you (products) but nothing happen.

Do you think it can come from the theme?
Do you think I should desinstall totally the Essential Addons plugin and reinstall the old version (that was previously working) ?

Thank you.

Hi @ecoring ,

We always recommend to use Latest version. And latest version has no issue that you mentioned. You can also switch to other theme and check again.

Anyway right now I can’t see your page. Can you please check?

Thank you!

Hi Abid,

No indeed there is a big problem, i can not have access to the website anymore.
I still have access to the wordpress board but when I try to go on the website, the page is white with black codes…

What happens ?

Thanks in advance for your help.

Hi @ecoring ,

Yes, I saw the same thing(black codes) last time when I visited your page. So I mentioned that I couldn’t see your page.
But now again I can see your page is running but in Maintenance mode.
So can you please check once again that your Filterable Gallery and Image Accordion issue still occurring?

If the issue still occurring, Please create a support ticket here: https://wpdeveloper.net/support/new-ticket/