Widgets

I am completely new to this, so please don’t think I’m a fool!
I am trying to create a cyberpet widget on an edubuzz website. I have checked the helpscreens and entered my code, however, this code appears on the website and not the cyberpet. I have tried to add it as a text widget and also as a widgetbox but still cannot get it to work. I have used all of the code and also I have tried just some of the code. Can you please help!