Widget stop working

Hey Sam.
I’ve issued an update that should work properly. Can you please check now ?

Ofir.
Thanks for the reply. I just re-installed the plugin. it’s showing on the page fine. but where the chart should go there is a spinning dot. ” as it is loading” and the chart is not showing. it just keep spinning. Any ideas?

Thanks.
Sam.

Glad it’s working. I can’t see the ticker on your site – can you send me URL to the specific link ?
This means that it’s probably having a server issue. This happens sometimes if there’s a lot of traffic coming into the ticker.

Send me the URL and I’ll look into it.

Hi.
Here is the link.
https://whatisbitcoinexchange.com

Thanks for taken the time to help me out.
Sam

Sure my pleasure.
I just don’t see the widget on your site. Where is it exactly ?

OK now I see it. Will take a look

Well I’ve looked into it and it seems that you have some JS errors confilicting with the plugin. Your site seems to be the only one with this problem, perhaps it’s your theme or something.
Sorry I couldn’t be of more help.

hi.
No problem.
Thanks for taking the time to check it out. I will try to change the theme and see if that will help.

Take care.
Sam.