• cudak888

    (@cudak888)


    Installed the plugin, created a new tab in the “tabs manager” (given the option for my needs, I would have rather worked from a widget editor), and after having the new tab promptly vanish on me, I discovered that there are two save buttons to create confusion and needless redundancy.

    And once I got to the page I wanted to add it to (as a widget), I found the widget to be entirely broken – it comes up as “Untitled Widget | This is the widget of Rich-Web Tabs Plugin.”

    At that point, I just deactivated and deleted the plugin, as I was already frustrated enough from trying to find out whether the plugin offered vertical tab alignment – it’s called “flip up vertical,” apparently, but I never even got to see that.

    Went to another plugin and gave up with this one. YMMV.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author richteam

    (@richteam)

    Hello Dear @cudak888.

    Thank You for posting your own opinion. But, maybe you have done something wrong that is why you can’t see it on widget? At first you could write us for helping you to fix that problem then put review and make bad reputation for us. So now you said us that the plugin doesn’t work but you didn’e ever write us about that error, our team always ready to help and fix all problems with our plugins.

    Thank You.

    Thread Starter cudak888

    (@cudak888)

    I tried it on two separate sites (both running the same version of WP) and looked into both the CSS and PHP to see if something had gone wrong during the install. It was broken “straight out of the box” from the download, simple as that.

    You know, not always is the user at fault, either. To be quite honest, I get just a wee ticked off when developers use this as an excuse to save face and bump up their rating. Sure, I understand that if I posted a tech thread, it’s possible that the issue could have been resolved. Technically speaking, every possible code “problem” could conceivably be solved with enough dev’s chipping back-and-forth at it, and that’s more or less what GitHub is for.

    Yes, I understand the plugin is free (at least, the free version) and that it’s all about community. But if I started tech threads on every single plugin that didn’t work for me or disappointed me in the hopes a developer would fix and change the whole thing to my wishes, I’d have no time for building websites and – most importantly, moving on. (Case in point, I’m still waiting on a different developer to fix a notable bug in their plugin after 4 months, even though I’ve gone back-and-forth with them on GitHub to help them to fix it. Hell with that, I’m moving on).

    Regardless, the reason for my rating and review is because your plugin didn’t impress me before the bundled widget completely let me down. This is my review based around that experience, and that’s that. I don’t expect you to change the entire GUI just because I don’t like it, and yes, I understand you can’t please everyone.

    I’m sorry if it offends your ego. Fact is, I didn’t really care for the plugin and said so.

    If you don’t like what the 2-star review has done for your overall ratings, consider improving the plugin and marketing it to more people who’ll use it and find it just to their needs. That’ll be the most effective way to drown out my one complaint, and I might just come back if the plugin gets better.

    Plugin Author richteam

    (@richteam)

    Dear @cudak888.

    Thank you for your response. It will be great if you will say us (show) the problems and will help us to make our plugin better. We are reading all our users opinion then thinking what to change in our plugin. Maybe you can help us to fix that problem which you found. Because on our servers it doesn’t get any problems or errors.

    Thank You.

    Thread Starter cudak888

    (@cudak888)

    …you didn’t read my third and fourth paragraphs, did you?

    Plugin Author richteam

    (@richteam)

    Dear @cudak888.

    Yes we have read all your message. Why you are asking it?

    Thank You.

Viewing 5 replies - 1 through 5 (of 5 total)
  • The topic ‘Widget not working + not impressed overall’ is closed to new replies.