Widget Not Saving

  • Resolved hagentertainment

    (@hagentertainment)


    3 years, 1 month ago

    I have added to Directorist Categories widget to my sidebar. By default, all of the checkboxes are unchecked. I check the ones I want and then hit save. WordPress gives me the spinny wheel and then tells me the settings have saved but then I see the checkboxes automatically uncheck themselves after the save spin animation is complete.

    I think this could also be related to Directorist overall settings. I would set a certain value, let’s say the color of a label or the filter options for a directory and hit save. Directorist will show me a notification that the settings have saved but when I leave the page, take a look at my directory, and then come back the settings have reverted.

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  • Hi @hagentertainment,

    That is super weird. We couldn’t find a similar issue in our test environments. Would you mind sharing your site configuration with us? You can generate an URL from Directory Listings > Help & Support > Remote Viewing. If you feel uncomfortable sharing that info in public, you can get in touch with our support here: https://directorist.com/contact.

    Regards,
    Mahdi.

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