Widget not displaying

  • I installed WP Related Posts on a client’s site, had no issues initially. Posts were auto-populating from other articles within the site, everything was great.

    Recently the client has begun creating additional posts, and now the entire related posts section is not rendering. Neither underneath the article itself, nor in the sidebar, where I explicitly created a widget for related posts. When I go into customiser, and look at the sidebar content, I still see a “related posts” widget, it is just not displaying on the page.

    Edit: P.S. – The older articles still have the widget displaying properly & the list underneath the article. For whatever reason it’s only these new posts, created in a new post category.

    Any ideas?

    • This topic was modified 8 years, 4 months ago by emmettn.
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  • Thread Starter emmettn

    (@emmettn)

    Another edit – the issue is only occurring on pages which have gated content.

    Plugin Author Sovrn

    (@sovrn)

    Hello,

    Thank you for your inquiry and I apologize that you have lost functionality of the Related Posts tool. Without more knowledge of the issue that is happening, it is hard to troubleshoot. Would you please be able to email [email protected] and the API key of the user experiencing this issue?

    Thanks in advance for your help in resolving this issue.

    Regards,
    Sovrn Support

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