• Resolved jaimemarin

    (@jaimemarin)


    For none apparent reason, all my image widgets in use in the side bar of my website desapeared. They are gone from one moment to another, they are gone!

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Contributor Andras Guseo

    (@aguseo)

    Hi @jaimemarin,

    Thanks for reaching out! I’m really sorry about this frustrating issue.
    Was there anything specific you did at the time, like upgrading WordPress, your theme or any plugins?

    Are the widgets still there and only the images were removed, or the widgets are also gone from the sidebars? You can possibly check at the bottom of the Appearance > Widgets page, there is usually a section with removed widgets. Maybe you can find them there.

    Let me know if this helps.

    Cheers,
    Andras

    Thread Starter jaimemarin

    (@jaimemarin)

    Nothing specific, the only upgrade was the image plugin. The widget is still there, however is not in the side bar, it removed it self, now I have to replace all my pictures where they where before they disapierd

    Again, we’re sorry to hear this happened.

    We haven’t heard others reporting this same issue, and there are a variety of ways widgets can get de-registered (e.g. theme switch, plugin changes, other admins on your site making changes, etc).

    Of course, we always recommend restorable database and file backups before modifying anything on your site. Hopefully you’ll have this as an option if the issue ever happens again for you in the future.

    Have a great weekend!

    Thread Starter jaimemarin

    (@jaimemarin)

    I understand what you are saying, however the plugin is acting funny since the update, I have place the images on my website again and this time not only the images have disappeared but also my text widgets too. mi site is https://www.comiendorico.net running the foodie template, on genesis and the latest version of all my plugins and wordpress and genesis too.

    Did you experience any other widgets resetting? If Image Widget was the only widget you noticed getting cleared out, maybe it’s because it’s the only widget you had/have on your site?

    Regardless of what really happened, I’m very sorry to hear this but am not sure what it could have been. In my personal experience with other widgets and themes over the years, I have seen it where widgets got cleared out or moved to the bottom “Inactive Widgets” area when an update was done or the active theme was switched (even if from one child theme to a different child theme of the same parent theme).

    There’s nothing we can do to help you restore your site’s setup; hopefully this situation doesn’t happen to you again.

    Plugin Contributor Andras Guseo

    (@aguseo)

    Since there has been no movement here for a long time I’m closing this as resolved.

Viewing 6 replies - 1 through 6 (of 6 total)
  • The topic ‘Widget malfuctioning’ is closed to new replies.