Widget “filter products by attribute” not displayed

Have you actually added attributes to the products so that they show?

First make sure you have them added and organized properly here

Second, then go to your products and assign the attribute that applies to this. 1 or 2 or 3 Whatever.

If you have many products you’ll need something like WP Sheets for WooCommerce Products in order to do hundreds at a time.

Hi @serafinnyc , thanks for replying. Sure, I have plenty of attributes and plenty of products with attributes assigned. So it has to be something else.

Thanks for your reply @drfelip then you have something conflicting with it. And you’ve run all debugging that you’ve referenced above correct?

Have you also seen this page?

To help you troubleshoot this issue even further, I would suggest creating a full site backup then running a conflict test to understand what could be causing the duplicate coupons.

You can start by deactivating all plugins, leaving only WooCommerce, and then creating a coupon and activating other plugins while observing when the new coupons will be generated.

Lastly, can you post a systems report please by going to WooCommerce > Status > Get Systems Report and pasting that here inside a code block. Feel free to omit the site url if you want.

It seems I’m making progress! With all plugins deactivated AND creating a new page with the standard WordPress block editor (instead of WPBakery’s Page Builder, which I was using), the sidebar and all filters are displayed correctly. So the next step will be to activate Page Builder and test with a page created with it, then if this works to activate plugins one by one. Unfortunately I don’t have the time to test it right now, but I’ll do it tomorrow and post the results.

Good. Glad to hear it. Yes if you’re overriding WooCommerce templates with page builders like WPB or Elementor then you have to rely on their modules to get what you want.

Well, the problem seems to be specific of the widgetised Shop sidebar in Page Builder. I’ll try to troubleshoot this with WPBakery and report back.

Hi there @drfelip,

?the problem seems to be specific of the widgetised Shop sidebar in Page Builder. I’ll try to troubleshoot this with WPBakery and report back.

Sounds like a plan, please let us know of your findings, and we’ll be happy to help troubleshoot the issue further.

Cheers!

OK, it seems I was wrong, when I was preparing the information to send to WPBakery I noticed the problem shows also in the sidebar of a page not created with Page Builder (in my previous test I was not using a sidebar I could select from the Widgets panel, I just inserted blocks with the filters). But the sidebar is displayed correctly if I switch to the Storefront theme. So the problem could be due to the theme itself (H-Code).

Hey, @drfelip!

As I understand it worked as expected with Storefront, correct?

So, as you mentioned, it is probably an issue with the theme. Have you reached out to them so they can take a look?

Have a wonderful day!

Not yet @carolm29 ! I was preparing some screenshots for the developers of H-Code, so I switched again to H-Code and suddently I saw the missing attribute filter in the sidebar! Maybe the problem has been automagically resolved, but I didn’t have the time to test it fully. I’m not finding the time to work on this project lately, too much other stuff to do… I’ll update with any news I have.

Hi @drfelip,

I’m glad to hear that your missing attribute filter issue seems to have resolved itself. Sometimes, minor glitches can be fixed automatically when the system updates or refreshes.

However, I understand your concerns about not having enough time to fully test it. If you encounter any further issues, please don’t hesitate to contact us, even if it’s at a later date.

We’re happy to help.

Thanks! The widget now works using the layout options of the theme, but not the Page Builder. I have contacted the author of the plugin to look into it in more detail.

Hey again @drfelip if I understand your request you’re attempting to use the page builder for WooCommerce rather than use the default WooCommerce pages. I don’t think WPB has an way of using Ajax or page refresh to initialize the attributes.

However, you can try:

Section, then Row then make that row 1/3 + 2/3

Then add a Widgetized Sidebar module (see screenshot) and then on the 2/3’s side a Product Attribute module seen here. Choose any attribute doesn’t matter.

Note, that if your theme does not have a sidebar dedicated to the Shop or is separate from say the main sidebar (for blog posts) you’ll need to code one or add one using a sidebar app.

Also know that some attributes won’t show on pages due to having no relationship to a product.

You can test on my demo site.

I have been trying to troubleshoot this using the theme’s support but they have not been successful. However, the filters are displayed correctly if the page is created with the standard WordPress editor instead of WPBakery’s, so I’m giving up on Page Builder for the catalog page. I can use it in other pages, so I’m fine with it. But I expected more of the theme’s support.

Thanks everybody!

Well, I spoke too soon. If I insert the product listing as a Gutenberg block, the filters are displayed correctly, but catalog mode doesn’t work (it does only in the Shop page); if I insert the product listing as a shortcode, catalog mode works, but filters by attribute are not displayed in the sidebar…

I’m done for today. More testing some other day.