• Resolved neallos

    (@neallos)


    Hi!

    Somehow suddenly the widget is not loading any longer on Chrome. I’ve tested by disabling the WP Rocket caching plugin, but this doesn’t solve the issue.

    Could you help out solving the issue?

    Thanks!

    The page I need help with: [log in to see the link]

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  • Plugin Support Karina

    (@karinapremio)

    Hey @neallos , thanks for your message. I can actually see the widget on my end on Chrome – can I ask if the issue is resolved on your end? I’d recommend clearing your browser cache (deleting just your browsing history won’t be enough) as well as purging cache through any cache plug-in(s) you may have on your website to see if this helps? If you don’t want to clear your browser cache or don’t know how, you can try in a private browsing tab instead. Please let me know how it goes! You can also contact us in private at email [email protected].

Viewing 1 replies (of 1 total)
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