• Resolved tamoss

    (@tamoss)


    We are using the Events Calendar Pro Widget on our website and we generate it using a shortcode on these two pages:

    https://www.virtualviticultureacademy.com/live-vineyard-advice/
    https://www.virtualviticultureacademy.com/thirsty-thursday/

    It works great but occasionally the URL to the page is changed to point to the next upcoming calendar event. So for example, if the next event occurs on 12/23/2023, the URL will change to go to that specific event page. Example: From /live-vineyard-advice/ to /live-vineyard-advising-12-23/. On top of that, the page becomes uneditable in Admin. After waiting a while, the link will return back to normal.

    We have contacted support and have tested to see if this was a caching issue but have not had any luck resolving the problem. Very recently, the incident has occurred not only with upcoming events but with past events as well. Not sure if someone else has seen something similar when using this widget.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • robelemental

    (@robelemental)

    Hi @tamoss,

    Glad you reached out. It looks like that site has a premium license.

    Please log into your Account and submit a support ticket so the team can gather more details to further assist you.

    Best,
    Rob

    Plugin Support Darian

    (@d0153)

    Hi there,

    It appears that we haven’t heard back from you in a while, so I’ll assume that the matter has been resolved. If you need any more help, feel free to start a new thread and we’ll be happy to assist you.

Viewing 2 replies - 1 through 2 (of 2 total)
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