• Resolved tflanders24603

    (@tflanders24603)


    We’ve had PDFs hosted on our website and embeded into our pages for a couple of years now. Recently, the widgets became blank. The pdfs are still locally on our site and the links are the same (I’ve checked). But for some reason they are no longer pulling into the widget.

    I’ve also tried deactivating all plugins to see if it was a compatibility issue, but the issue persisted.

    The page I need help with: [log in to see the link]

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  • Hello @tflanders24603,

    I hope you are doing well.

    I have checked your website. This is really strange! But Usually, it happens if the website or PDF URLs change somehow. I request you re-embed these PDFs. I hope it will be solved.

    Let me know how it goes.

    Thank you!

    Hi @tflanders24603,

    I hope you are doing well.

    We haven’t heard back from you in a long time. But I can see your embedded docs are now visible on your website. I am assuming your issue has been resolved. So, I am resolving this topic. If you need any further assistance you can create another thread anytime.

    Have a nice day!

Viewing 2 replies - 1 through 2 (of 2 total)
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