Why you guys taking so long?

Hi @conleywilliam32, thanks for reaching out here! Can you give me some details as to what you’re looking for here?

We brought 3 plugins from you the past 4 years.

This forum is for a free plugin, and while this is free and we can’t offer detailed support, we do try to reply to free support questions within a week.

This is the second plugin we are still using and having issues.

I’m afraid I’m not seeing any questions from you in the forum or in our help desk. Can you please elaborate what you’re referring to and what issues you’re experiencing?

Cheers,
Beka

This forum is for a free plugin, and while this is free and we can’t offer detailed support

I know this is a forum.

We always used this:

https://www.skyverge.com/contact/

to contact your company.

I’m afraid I’m not seeing any questions from you in the forum or in our help desk. Can you please elaborate what you’re referring to and what issues you’re experiencing?

If I gave you my number and purchase of the plugin order form, then you will know that I contact your company dozen times.

We BROUGHT 3 plugins, not using free plugins.

thanks for the additional details @conleywilliam32 — I’d checked the help desk and didn’t see anything open under “Conley” or “William” for conversations from the past 2-3 weeks. If you can submit a note via the form you referenced with the email address that was used previously or the conversations numbers you’re referencing (referring to this conversation), our team would be happy to take a deeper look. ??