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Reply To: Why would a Facebook Widget only show its title, with nothing else??

James Huff — Wed, 16 May 2018 21:02:07 +0000

It’s because your Facebook page is not publicly available. Folks will have to be logged into Facebook to see your page, and the same is true for the widget (they will need to be logged into Facebook to see the widget’s content).

Reply To: Why would a Facebook Widget only show its title, with nothing else??

Steve Keller — Wed, 16 May 2018 22:09:43 +0000

Aha…and I imagine that is a setting on Facebook?? It is a business page, and it has worked before, so hopefully it is that easy a fix.

Thanks,
Steve

Reply To: Why would a Facebook Widget only show its title, with nothing else??

James Huff — Wed, 16 May 2018 22:20:40 +0000

Yes, it’s definitely a setting on Facebook’s end, though I don’t quite recall where exactly.

Reply To: Why would a Facebook Widget only show its title, with nothing else??

Steve Keller — Thu, 17 May 2018 18:39:11 +0000

James,
The Facebook business page is published, and I am waiting on the ownership verification. How did you learn the page was not publicly available? Thought I would share a screenshot, but don’t think that is possible.

Could this be a Jetpack setting? I have been over that once or twice, but will check again…

Thanks!
Steve

Reply To: Why would a Facebook Widget only show its title, with nothing else??

James Huff — Thu, 17 May 2018 20:20:09 +0000

How did you learn the page was not publicly available?

I attempted to visit it while logged out of Facebook, and it required me to log into Facebook to view it, as opposed to a page like https://www.facebook.com/WordPress/ which does not require logging in.

Could this be a Jetpack setting?

No, this is a setting in Facebook. Jetpack has no control over whether or not your Facebook page is publicly visible.