Why we needs to connect Woocoomerce.com

  • Resolved wpbratati

    (@wpbratati)


    5 months, 3 weeks ago

    Hi Team,

    In our site we have the plugin named WooCommerce Buy One Get One and WooCommerce Google Feed. Please help us understand what is the reason for you all to make it mandatory for us to connect it with woocomerce.com ?This information is critical for us to understand.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support Zubair Zahid (woo-hc)

    (@doublezed2)

    Hello wpbratati,

    Thank you for contacting WooCommerce support.

    To confirm, are you using the Buy One Get One Free for WooCommerce plugin?
    Please share the URL of the WooCommerce Google Feed plugin for better understanding.

    Lastly, share a screenshot of the page where you are being asked to connect to WooCommerce.com

    Once I have more information, I will be in a better position to assist you further.

    Looking forward to your response. ??

    Thread Starter wpbratati

    (@wpbratati)

    Hi Zubair,

    Thank you for your response.

    Yes, I am using  Buy One Get One Free for WooCommerce plugin in my site.

    Sorry for the typing mistake the Plugin I am using is WooCommerce Google Product Feed plugin.And below is the URL:-

    URL :- https://woocommerce.com/products/google-product-feed/

    • This reply was modified 5 months, 2 weeks ago by wpbratati.
    • This reply was modified 5 months, 2 weeks ago by wpbratati.

    Hi @wpbratati,

    Thank you for helping us confirm the plugins you were referring to.

    The requirement to connect your WooCommerce plugins from the WooCommerce marketplace to WooCommerce.com is primarily for the purpose of updates and support.

    By connecting your site to WooCommerce.com, you ensure that your plugins always have the latest updates, which often include important security patches and new features. This connection also allows our support team to provide you with the best assistance possible, as we can directly track any issues or bugs that might arise with your plugins.

    Thank you for your patience and understanding. If you have further questions, please don’t hesitate to ask.

    Thread Starter wpbratati

    (@wpbratati)

    Hi Team,

    Thanks for your responce.

    Please also let me know if this is done for the similar reason for Paypal pro? or for this plugin there is some other reason?has context menu

    Hey @wpbratati ,

    Yes, the reason is the same for the PayPal Pro plugin. Once you’ve connected your store to WooCommerce.com, you’ll receive updates moving forward.

    You can do this by following the prompts in your WordPress dashboard.

    Hope this helps!

Viewing 5 replies - 1 through 5 (of 5 total)
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