Why this plugin not properly maintained?

  • Resolved networkwebmasters

    (@networkwebmasters)


    2 years, 4 months ago

    I faced so many issues with this plugin, to setup google merchant account i activated and deactivated this plugin so many times.

    now i am facing this error

    An error occurred while retrieving your product feed. Please try again later.

Viewing 2 replies - 1 through 2 (of 2 total)

  • Hi @networkwebmasters!

    We are sorry to know that you are feeling so many issues with the plugin; but, please note that there could be multiple causes for these issues to occur, mostly concerning the server resources and PHP extensions.

    To know what exactly is happening, I suggest you look into the server logs. To find the generated logs:

    1. Go to the “WooCommerce > Status > Logs” section of your WordPress dashboard.
    2. In the top right corner, open the drop-down and select the latest log file for google-listings-and-ads, then click view to load it. Here’s what that looks like: https://d.pr/i/tCljQd
    3. Copy/paste the relevant part of the log into your response here; so we can take a look.

    Also, it will be great if you could share your current System Status Report. You can get it by navigating to the WooCommerce / Status section of your site. Once there, click on the Get system report button and then copy it by clicking on the Copy for support button. Then paste it here in a comment.

    Let us know if you have questions.

    Best!

    Thread Starter networkwebmasters

    (@networkwebmasters)

    I switched to another plugin.

Viewing 2 replies - 1 through 2 (of 2 total)
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