Why no support for over 1 month

  • Resolved m4d4sn0w

    (@m4d4sn0w)


    4 years, 3 months ago

    I was looking to take on Tidio but see no support in the forum for over 1 month. So not sure how good your support is.

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  • Plugin Support olektidio

    (@olektidio)

    Hi there!

    I’m sorry about the situation!
    It had to be an oversight on our part because we are always trying to respond as soon as possible.
    Could you please share a link to the previous issue or ask your question again as a reply?
    We would be more than happy to help you ??

    Plugin Support olektidio

    (@olektidio)

    Also, please note that we offer support for our users at https://www.tidio.com, where we are available on chat 24h a day, 5 days a week. We also reply to emails during the weekend. ??

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