Why it repeats the name of the option

  • Resolved Ctella1312

    (@crystella17)


    2 years, 11 months ago

    Hello ,

    After an update probably , it shows twice the selection of the product in the order. For Example like this:
    Duropal India White – SD – Square Edge – 20mm – Product Sample
    Options:
    Product Sample

    Which in the past it was showing only the option:
    Duropal India White – SD – Square Edge – 20mm – Product Sample

    It is making very long our order page when we print it .

    Can you please let us know if that will stay like this or it will change?

    Kind regards,
    Stella

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  • Hello,

    If you feel that the issue appeared after updating WooCommerce, the first thing you’ll want to do is to perform a conflict test to rule out any theme/plugin conflicts. You can find a detailed explanation on how to do a conflict test here: https://docs.woocommerce.com/document/how-to-test-for-conflicts/

    We’ve not heard back from you in a while, so I’m marking this thread as resolved. Hopefully, you were able to find a solution to your problem! If you have further questions, please feel free to open a new topic.

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