Why is there a link to sendinblue URL in woocommerce order confirmation emails?

  • I have a problem in combination with Woocommerce, Germanized Pro and Sendinblue Pugin when the order confirmation email is sent to the customer after ordering.

    When the Sendinblue Plugin is active and I receive an order confirmation email I get the message, that external Content is blocked in my email program. I noticed that this comes from a sendinblue url. and also one consequense ist that some pdf files are missing as attachement which comes from germanized pro plugin.

    One essential question: why is there a link to sendinblue in my order confirmation emails? I am just using sendinblue to collect email addresses on my website but I thought it has nothing todo with my order process and the order emails.

    Would be nice if you could help me out.
    thanks and best regards.
    Birgit

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Brevo

    (@neeraj_slit)

    Hello,

    Thank you for sharing your concern!

    In order to look into this, could you please open a ticket by going to the support and ticket tab of your account or by sending an email to [email protected] in order for us to check this further?

    Thank you again for using Sendinblue!

    Kind regards,

    Thread Starter bboehm33

    (@bboehm33)

    I solved the problem but I cannot really say how. I just deactivated some plugins (sendinblue and germanized) and reactivated them again and now it is working as expected.

    Plugin Author Brevo

    (@neeraj_slit)

    Hi @bboehm33,

    I am happy to hear you were able to resolve your issue. ??

    As we are constantly improving and updating our plugin, it is best to keep the latest version of the plugin installed, and if you see any issues, try deactivating and reinstalling the plugin. If that does not solve the issue for future issues, please send in a support ticket as I mentioned earlier and we can investigate quickly for you.

    Kind regards,

    Sendinblue Customer Care

Viewing 3 replies - 1 through 3 (of 3 total)
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