• Resolved Avrom

    (@dividendninja)


    Why is the footer completely missing on pages of the “Dashboard” in the One Listing theme?? This appears to be an intentional coding to make it disappear and seems really odd. Using the One Listing child theme, I could find no way to put the footer back.

    Can you please provide the template, filter or hook, that will put the footer back on the Dashboard pages?

    Thank you,
    Cheers
    Avrom

    • This topic was modified 11 months, 4 weeks ago by Avrom.
Viewing 5 replies - 1 through 5 (of 5 total)
  • Hello Avrom,

    Thank you for reaching out. It appears that the issue you’re encountering is unique to your website. We kindly ask you to submit a support ticket so that we can delve into this matter more thoroughly and offer you more appropriate assistance.

    To contact our technical support team, please visit: https://directorist.com/contact/

    We’re eager to hear from you and provide further assistance.

    Best regards,
    Al-Amin Khan
    Directorist Support Team.

    dimal

    (@dimalifragis)

    @dividendninja Maybe the footer doesn’t appear because there is a crash in there.

    Enable standard WP debug to a log and check.

    Thread Starter Avrom

    (@dividendninja)

    @al-amin we are using free One Listing theme, so not sure we are entitled to any support. We deactivated ALL plugins and used One Listing parent theme. Cleared all caches etc. Still had the issue, so something in your theme. When we use a different theme all works well. So something in your theme is creating a conflict.

    @dimal Nope not that. Something else in the theme specifically…

    Hi Avrom,

    Thank you for your update. Whether you’re utilizing the free or paid version of our product, we offer support. As previously mentioned, the issue you’re encountering seems to be specific to your site. Please don’t hesitate to reach out to our technical support channel at: https://directorist.com/contact.

    We’re here to assist you and are eager to help resolve this matter. We eagerly await your contact and are ready to provide further assistance.

    Best regards.

    Thread Starter Avrom

    (@dividendninja)

    Al-Amin, thank you for the support and followup. I really appreciate it. Just too many problems with One Listing. So I switched to a different theme. No issues at all and site is running much faster.

Viewing 5 replies - 1 through 5 (of 5 total)
  • The topic ‘Why is footer missing on Dashboard?’ is closed to new replies.