• Resolved johntudorache

    (@johntudorache)


    The products on my store has already taxes included on the final price, but when you add to cart some products and go in paypal checkout, it adds again the taxes on the final price. How to disable this?

Viewing 6 replies - 1 through 6 (of 6 total)
  • You probably have automatic tax collection enabled inside your PayPal account. The plugin does not communicate this with the PayPal account so the account adds taxes on top of whatever was passed in.

    Thread Starter johntudorache

    (@johntudorache)

    Yeah this is what I tought at the begining, but there’s no way in PayPal settings about taxes. At least not anymore.

    I don’t know where to look…

    Plugin Support Syde Niklas

    (@niklasinpsyde)

    Hi @johntudorache,

    The plugin takes the taxes from WooCommerce and shouldn’t add anything by beyond that. There is currently a known issue that can result in the taxes from the shipping costs being added to the actual shipping costs instead of the taxes within the PayPal interface.
    The latest pre-release version resolves that issue though: https://github.com/woocommerce/woocommerce-paypal-payments/releases/tag/1.7.1-test1

    We are not aware of any other issues with incorrect taxes, so we would appreciate if you could provide more details and maybe a screenshot of where you are seeing these values being added.
    Thanks!

    Kind regards,
    Niklas

    Thread Starter johntudorache

    (@johntudorache)

    Hi. Actually what happens is that on the paypal email I receive there is the cost without vat, the vat and total.

    I would like to have just total price, without vat and no vat product price.

    Plugin Support Syde Niklas

    (@niklasinpsyde)

    Hi @johntudorache,

    The PayPal Payments plugin doesn’t have a direct impact on what the emails from PayPal look like though.
    Modifying the emails sent by WooCommerce would be possible by adapting the mail templates, but if you want any changes to the emails PayPal sends out, then I would suggest reaching out to the PayPal MTS as this is beyond the scope of the integration. I don’t know if that’s even possible as in some regions it may be a legal requirement to display taxes. But PayPal should be able to tell you more about it.

    Kind regards,
    Niklas

    Plugin Support Femi

    (@femiyb)

    Hi there

    We have not heard back from you in a while, so I’m marking this thread as resolved.
    If you have any further questions, please feel free to reopen this topic or create a new one.

    Cheers! ??

Viewing 6 replies - 1 through 6 (of 6 total)
  • The topic ‘Why is adding additional taxes on checkout?’ is closed to new replies.