• Hello

    I’m having a few issues getting our new WordPress website to resolve.

    Here’s what I have done so far.
    I registered a domain with Godaddy and set the 2 name servers to our web host. I verified that the name server info was correct.
    I used this highly rated and well documented WordPress template for the website: https://themeforest.net/item/udesign-wordpress-theme/253220

    I downloaded and installed the latest version of WordPress to our website hosting account.
    I uploaded the WordPress template to our hosting account.
    No plugins are currently installed.

    I can access the WordPress interface via this URL: https://www.domain.com/wordpress/

    I adjusted the WordPress template by adding our content and images

    The problem:
    The website is visible when I visit it at
    https://www.domain.com/wordpress

    however I want the website to be located at
    https://www.domain.com

    When I go to https://www.domain.com, it does not present website. It just presents the Parallels Plesk Panel and says below:

    “Web Site’s Default Page

    This page is generated by Parallels Plesk Panel, the leading hosting automation software. You see this page because you have set up your Web server for serving a new site, but have not uploaded the site content yet.
    You can do the following:
    Upload your Web site contents using https://FTP.”

    I assume I need to copy or move some files upstream. Just not sure what/how to do it.

    In WordPress, the Settings –> General Settings are:
    WordPress Address (URL):
    https://domain.com/wordpress

    Site Address (URL)
    https://domain.com/wordpress

    I tried to change the Site Address to https://domain.com
    but then I can’t view the site from within WordPress to make any edits.

    Ideas?

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