Why Does My UpdraftPlus Plugin Keep Disappearing?

  • Resolved krisdottine

    (@krisdottine)


    1 year, 5 months ago

    I use UpdraftPlus for a number of websites, but have noticed that randomly the plugin disappears from my plugin list, with no prior warning, and I have to reinstall the plugin and re-configure all the settings. What’s going on with this?

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Viewing 4 replies - 1 through 4 (of 4 total)

  • Hello,

    Thank you for your message, is this issue occurring on only one site or more than one?

    Thread Starter krisdottine

    (@krisdottine)

    More than one

    Plugin Support vupdraft

    (@vupdraft)

    In the past this has been because of a clean up routine initiated by the hosting (sometimes in the form of a must use plugin) Can you log into your site via FTP and check if you have any must use plugins that you have not installed. Can you also check with your hosting? UpdraftPlus itself does not have the capability to remove itself so there is some external interference somewhere.

    Thread Starter krisdottine

    (@krisdottine)

    Thanks so much and will do as you suggest – there are definately must use plugins, so will confirm with my host. Thank you!

Viewing 4 replies - 1 through 4 (of 4 total)
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