• Resolved Rana Rene

    (@rana-rene)


    I updated Forminator and… If I activate the Forminator plugin (depending on the version I use). It breaks the toggles in the DIVI theme, and the Mapster Plugin. This is the second time this has happened when I updated the Forminator plugin. I have rolled back to 1.28.0 and still have the same problem with my Mapster maps, on any page that has a form. Deactivate Forminator and everything works?

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Williams – WPMU DEV Support

    (@wpmudev-support8)

    Hi @rana-rene

    I hope you’re well today!

    Before we go any further with this, could you, please check two simple things?

    1. in the form “Behavior” settings in Forminator check the “Load form using AJAX” option and try switching it to opposite as it is now (disable if enabled, enable if disabled) and see if that changes anything

    2. fully purge cache and temporarily – just for testing – disable any asset (JS/CSS) optimization in SG Optimizer plugin – see if that makes a different;

    I’m asking this because I see certain JS related (specifically – jQuery not defined) errors in browser console on the page that you linked to and that is something that’s very often directly related to such issues.

    Please test it and let us know about results, then we’ll see what to do next to address this.

    Kind regards,
    Adam

    Thread Starter Rana Rene

    (@rana-rene)

    Thanks Adam… this helped. “Loading form using AJAX”, solved the problem in Chrome …and disabling “Defer Render-blocking JavaScript”, in SG Optimizer, solved the problem in Safari.

    Plugin Support Williams – WPMU DEV Support

    (@wpmudev-support8)

    Hi @rana-rene

    That’s a great news and I’m glad I could help!

    I’ll mark this as resolved then but if you have any additional/follow-up questions related to this case, don’t hesitate to ask.

    Best regards,
    Adam

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