Why does commission show 10% BUT Total Value = 0

Thanks for the message.

Do you see the order/referral in the latest referrals or latest orders section on the affiliate dashboard?

Please ensure you have selected the order statuses that you want to show on the affiliate dashboard in the plugin settings: https://i.gyazo.com/fba846df81dd3422cb0747ba7ce5bf21.png

You may also need to refresh the statistics in some cases: https://couponaffiliates.com/docs/how-to-refresh-statistics-for-past-orders/