Why does a noncommercial site get reclassified as commercial

  • Resolved tlidral

    (@tlidral)


    2 months, 1 week ago

    I have been reclassified as commercial for westernlivingjournal.com. I have no ads, get no monetary gain or do I promote a product on my website. How can I resolve this? I have been denied reverification

    The page I need help with: [log in to see the link]

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  • Hi @tlidral, thanks for getting in touch.

    I had a look at your site and it appears that our automated system classified it as as commercial since it appeared to promote a business or service. I had a chance to manually review your site, and I can confirm that this is indeed a non-commercial site. I’ve made some adjustments on our end so you should how have access to your site stats!

    While I was running some tests on your site, I noticed that the communication channel between your site and Jetpack isn’t working properly right now. Could you please try disconnecting and reconnecting Jetpack following these instructions?

    Let me know when you’ve had a chance to do that and I can check your connection again to make sure it looks good.

    Plugin Contributor Stef (a11n)

    (@erania-pinnera)

    Hey there, @tlidral,

    Do you have updates about that, do you still need help? We usually close inactive threads after one week of no movement, but we want to make sure we’re all set before marking it as solved. Thanks!

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