Why do names appear for me under the filters?

  • hello everyone,
    we noticed that in only one category, names appear under the filter selections;

    WHYNOW Jewels

    Bracciali 11
    Collane 3
    Lucchetti 6

    how come they appear only in this category, and how to pull them off? Thanks

    The page I need help with: [log in to see the link]

Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Support Facundo Arano

    (@aranofacundo)

    Hi there,
    Thanks for contacting us!
    Could you tell me exactly where is the issue located?
    I checked the page you mentioned, but it seems to be working correctly.

    I’m looking forward to your response.
    Have a good day.

    Thread Starter wilky76

    (@wilky76)

    Center left, under the filter button. Thank you

    Thread Starter wilky76

    (@wilky76)

    hello, don’t you have any help you can give me? if you know a system to attach an image, I can attach a screenshot

    Plugin Support Giuseppe Madaudo

    (@askmagic)

    Hi there,
    you can use some external tool to share an immage with uks like lightshot.

    Thread Starter wilky76

    (@wilky76)

    https://pasteboard.co/C15NcfXViaDE.jpg
    thanks

    Thread Starter wilky76

    (@wilky76)

    hello, don’t you have any news for me?

    Thread Starter wilky76

    (@wilky76)

    hi, is there no way to solve the problem?

    Plugin Support Facundo Arano

    (@aranofacundo)

    Hi there,
    For what I saw in the screenshot and in your site, this is just another filter that you had set up as a widget in the sidebar (probably an older filter that you didn’t remove).
    I suggest you check the Appearance > Widgets page in your dashboard and see if you can find it and then remove it.

    I’m looking forward to your response.

    Thread Starter wilky76

    (@wilky76)

    hello,actually there was another widget but it only appeared on that page.I put it among the inactive and now everything seems ok. Thanks in the meantime. Hi. Marco

Viewing 9 replies - 1 through 9 (of 9 total)
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