why chat loaded at every page on website?

The plugin is designed to include one chat box per site, but you may be able to use the shortcode or template tag to include on multiple pages throughout your site.

thank you for quick answer ??
i use shortcode in one page, but plugin loading at every page.
how i can correct it?

Um not sure.. I can tell you that the shortcode and template tag both load the same chat form. That is, the plugin only enables one chat form, but you may be able to include on multiple pages across the site.

can you check something? please check your site with your plugin and find sac.php in table results
https://tools.pingdom.com/fpt

I’m sorry, not sure what you are asking here.. can you clarify and I will try to help..

sorry for it. i trying clarify ..

sac.php loaded at every page.
if page not have the plugin’s shortcode – sac.php is loaded whatever.
i noticed it when check my website page (without sac shortcode) in this service tools.pingdom.com
can you check (in pingdom) your website with install sac plugin? please check page without sac shortcode. sac.php is loaded or not?

Ah, if I understand correctly, you can disable the JavaScript from loading on all pages by enabling “Targeted loading” in the plugin settings.

oooooh, my inattention ??
thank you very much!

My pleasure ??

oh.. ??
now ajax not working and messages sending with reloading page.
also messages not receive without manual page refresh.

That happens when the plugin JavaScript is not included on the page.

but JS it must included on the page because i set URL of this page and use only this page for chat, isn’t it?

That setting should only be enabled when you want to include the JavaScript on a single page. If you are trying to display the chat form on multiple pages (which is not tested), then you’ll need to disable that option.

Jeff, thank you very much for support!
I need to show chat on a single page. But when I enter the URL of this page in the settings, the Ajax be stops working in chat.

So here are some points that should help clarify:

1) Only include the chat form on one page
2) Grab the full URL of that page and enter it in the plugin settings
3) After saving settings changes, view the source code of the chat page and make sure that the SAC JavaScript is included properly.