Why cannot I login?

  • Hello,
    Nice plugin but it does not work for me with a trial user.
    After successful confirmation I cannot login and see only a warning message:
    “Your account has to be activated before you can login. You can resend the email with the verification link by clicking here.”

    if I click on the link in the email message- I receive notice that the email has been verified.

    Also, a strange notice appears:
    “Your account hash, user id must be set”

    Where to dig?
    Thanks in advance.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Zohaib

    (@zohaibayub85)

    Hi,

    Under the General settings of the plugin, can you disabling the One-time activation link.

    Also under the advanced settings of the plugin Prevent login after checkout option.

    Please let me know if that works or you need more assistance with this.

    Thread Starter zollo

    (@zollo)

    Hello,
    Thanks for the recommendations.
    I think it is not a good idea to disable the One-time activation link.
    It allows a user to have an activation link without expiry time.
    Also, my test user receives not just one verification message by email but also comes the message with the following theme “Login Details” and it contents:
    “….

    Username: XXXXXXXX

To set your password, visit the following address:

https://example.com/wp-admin/?action=rp&key=password&login=login

https://example.com/wp-admin/

If you have already set your own password, you may disregard this email and use the password you have already set.

    …”

    Of course, I have changed all my website details to dummy info but you can see the point.
    I do not understand why this email also comes…

    Plugin Author WPFactory

    (@wpcodefactory)

    Hello @zollo ,

    Can you please try to switch your theme to check if the problem could be just a compatibility issue with your theme?

Viewing 3 replies - 1 through 3 (of 3 total)
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