Hello @tommy83,
We have been discussing an issue with you in a ticket in our portal and we have provided feedback on your current situation. The summary is that Your current mail server, hosted by “Neue Medien Muennich GmbH” in Germany, may not be optimal for email marketing due to its limited sending capacity. We strongly suggest utilizing a specialized mail server that caters to bulk email sending, such as AWS SES, Brevo, or Mailgun and has a higher limit that would be okay for you to send emails from FluentCRM.
You’ve raised a concerning point about needing controls for email sending speed and connection limits. You have been asking in our support for the limits to control as:
- Max. 1000 emails per 10 minutes.
- Max. 400 SMTP connections per 10 minutes.
FluentCRM offers configurations such as the “Maximum Email Limit per Second,” aligned with many industry standards. With the lowest limit set at 4 per second, this would be equivalent to 240 emails per minute. See this screenshot for reference.
One of the most recommended email services to use in the email marketing industry, AWS SES allows a maximum of email per second is 5 once production access is approved and this can be increased to even 200-300 per second based on the delivery health using their service. I have attached a screenshot for an example: See this screenshot
Despite not being able to control the limits from the dashboard, I provided you with 2 snippets to have more control over the speed which in your first test showed it is lower than before but requires more adjustment for your case as you informed us. The snippets recommended are:
add_filter('fluent_crm/email_limit_per_second', function($limit, $emailSettings, $handler) {
return 1;
});
add_filter('fluent_crm/process_subscribers_per_request', function($limit) {
return 5;
});
You mentioned that other free plugins offer industry-standard controls. We appreciate your feedback and would love to explore specific examples of plugins offering these features for free.
We found a plugin that has the first requested option in their Paid version to limit the overall emails but not the connection in a specific period. I would like to ask you to refer to any free plugin that has the feature of such limits for free that you mentioned.
If you want, we are highly interested in taking a new feature request so that it may be developed and implemented in future releases, if you could add some more information on how it should be would help me to forward it to the relevant department to look into this.
Thank you.
