• Resolved websta

    (@websta)


    I am uploading images without problem, but in the media popup window, the 3 radio buttons for thumbnail, medium and large are not available (grayed out, not clickable). Only full size is available.

    Any ideas why that could be? I have deactivated plugins, etc., to troubleshoot, but nothing seems to change that.

Viewing 7 replies - 1 through 7 (of 7 total)
  • Your uploaded image must be smaller than the thumbnail dimensions.

    Thread Starter websta

    (@websta)

    Thanks Esmi. No, the uploaded images are generally 780×780, or 1000×1000, and I have “Large” set at 680×680. The theme used to pull the “large” size images into a WordPress gallery, using the “Smooth Gallery Replacement” plugin to change the gallery into a slideshow. Here’s a link to see what I mean. It used to work fine.

    But now, the slideshow/gallery displays only Full images. No large.

    So I noticed that the thumbnail, medium and large radio buttons aren’t even clickable now. A ha.

    Disabling the “Smooth Gallery Replacement” plugin doesn’t help: the buttons for the 3 image sizes are still disabled. I don’t even know where to look at this point, although I’ve looked at it from many angles.

    Any suggestions where to look?

    You could try asking your hosts if GD Library is running on your server.

    Thread Starter websta

    (@websta)

    Thank you, Esmi. That could be it. I am on a virtual private server, so I set up the server. Yet I have no idea what GD Library is. I guess I’ll be finding out!

    Joe

    (@shopping-guide)

    You can create a phpinfo file, i.e. open up a text editor, enter this into it and save as phpinfo.php

    <?php
    
    phpinfo();
    
    ?>

    Upload it to your server then access it via the browser, example.com/phpinfo.php

    From there you can search for GD library to see if the module is installed on the server – you can also ask your ISP for confirmation.

    Joe

    Thread Starter websta

    (@websta)

    Joe & Esmi, thank you.

    The GD Library wasn’t loaded, which I noticed from the phpinfo.php file method you suggested above.

    I confirmed that by (doh!) using my ftp software in checking the “…/wp-content/uploads/2010/10/” and other image directories, and realized none of the large, medium, or thumbnail images had been created.

    So (since I am using a virtual private server rather than normal, shared web hosting), via WHM (the software which creates cPanel accounts), I was able to run Easy Apache (Apache Update) and select a new “profile” which included the basic functions along with image manipulation — which included the GD Library.

    After a few nail-biting moments, it was installed. I uploaded an image normally in wordpress and the large, medium, and thumbnails were created, which I verified via ftp.

    So I installed plugin “AJAX Thumbnail Rebuild” to go back and create large/medium/thumbnail images for all my image files.

    It works! 88 miles per hour!!

    Thank you again!

    Joe

    (@shopping-guide)

    Glad to hear you’ve got it resolved! You can close this thread to mark it as complete.

    Joe

Viewing 7 replies - 1 through 7 (of 7 total)
  • The topic ‘Why are thumbnail, medium, and large not clickable?’ is closed to new replies.