Why are you locking my websites

  • Resolved timmitra

    (@timmitra)


    4 years, 6 months ago

    Ok, I have been using your plugin for years and I have recommended it to countless WordPress users all along. So why are suddenly locking my domains and insisting the I send myself “unlock emails”.

    This is annoying enough for us to part ways. What’s the rational?

    • This topic was modified 4 years, 6 months ago by timmitra.
Viewing 5 replies - 1 through 5 (of 5 total)

  • it is possible your IP has changed

    If you tighten up settings beyond default it is very easy to lock yourself out of your website. You may have whitelisted your IP to allow access, but if your IP changes then – locked out.

    Are you accessing the websites from other computers – different IP addresses.

    • This reply was modified 4 years, 6 months ago by NightL.

    Hey @timmitra,

    Can you please share a screenshot of the expanded Details of the blocks in Wordfence > Live Traffic? This will give us a clue as to what’s happening.

    Please let me know.

    Thanks,

    Gerroald

    Hey @timmitra,

    We haven’t heard back from you in a while, so I’ve gone ahead and marked this thread as resolved.

    Please feel free to open another thread if you’re still having issues with Wordfence.

    Thanks,

    Gerroald

    Thread Starter timmitra

    (@timmitra)

    With home based DSL my IP changes regularly. I will capture the IP and time stamp when it happens again. Thx

    Thread Starter timmitra

    (@timmitra)

    Ok. The lock out just occurred on spockcast.com. My IP right now is IP Address: 174.88.72.231.

    https://www.spockcast.com/wp-content/uploads/2020/09/Screen-Shot-2020-08-31-at-10.42.48-PM.png

    Let me know what you find? Thanks

Viewing 5 replies - 1 through 5 (of 5 total)
  • The topic ‘Why are you locking my websites’ is closed to new replies.