Whoops! It looks like your website is currently password protected.

Hi @7thcircle,

Could you test if you are able to update a post on one of the sites and see if the password protected message goes away on that site after a post update?

Also, if you could share the plugin version, WordPress version, and PHP version, that would help us to try to find the cause of this for you.

Also just to confirm you do not have any plugins on the site that might impliment any form of password protection, do you?

The message does not go away on post update.

WP 6.4.3
PHP 8.1.27 and 8.2.15
Accessibility Checker 1.10.0

There is no password protection in most cases. Some sites are membership sites (WooCommerce Memberships or Paid Membership Pro), but the posts I am editing are public and are not a custom post type.

2FA, rate limiting and other security measures are provided by Fortress https:// fortress .snicco .io/

Hi,

I am receiving this message on a test site I am working on; It is not password-protected.

Is there a solution?

Hey @dee987,

I am looking into this more today to try find a solution. For some situations where this occurs you can try to just resave a post and the message goes away but it seems like that doesn’t solve all cases.

Can you share some details about your system setup like WP, PHP and the plugin version you are using, with me, as it may help find the solution for this? Also, if you are using any specific security plugins, listing those as well may be helpful too.

Thanks in advance!

• This reply was modified 7 months, 3 weeks ago by williampatton.

Hi William,

The message appeared when I updated the Accessibility Plugin and TablePress this morning.

Sure – its:

https://novare23.tblc.org/

WordPress – Version 6.4.3

Server architecture Linux 4.18.0-513.9.1.el8_9.x86_64 x86_64
Web server Apache
PHP version 8.2.17 (Supports 64bit values)

Active Plugins

Accessibility Checker Version 1.10.1 by Equalize Digital
Events Manager Version 6.4.7.2 by Pixelite
Events Manager Pro Version 3.2.8.3 by Pixelite
Forminator Version 1.29.2 by WPMU DEV
Max Mega Menu Version 3.3.1 by megamenu.com
Max Mega Menu – Pro Addon Version 2.3.1.1 by megamenu.com
Solid Backups Version 9.1.11 by SolidWP
Solid Central Version 3.0.1 by SolidWP
Solid Security Pro Version 8.4.1 by SolidWP
TablePress (Premium) Version 2.3 by Tobias B?thge
Ultimate Member Version 2.8.4 by Ultimate Member
WP-Optimize – Clean, Compress, Cache Version 3.3.1
WP Accessibility Version 2.1.7 by Joe Dolson
WP FullCalendar Version 1.5 by Pixelite

Let me know if you need additional information – Diana

Hi,

Just an update. I logged out and back-in, the message is no longer appearing.

Update – This is not correct, the message is back.

Diana

• This reply was modified 7 months, 3 weeks ago by dee987. Reason: updated issue

Hi both,

Applogies for the delay in finding a solution here for you. I haven’t been able to find exact reproduction steps but have identified some things that could cause the password protected message to appear when the issue is not password protection.

In the next plugin release there will be some changes to cover some of those situations that I hope can resolve this for both of you. There is no exact ETA on the release but it should be soon.

If either of you can think of anything else that would be useful to know and help identify the exact cause for you that would be really good to know.

As a temporary workaround, if you are comfortable making edits in the database or with wp-cli, is to delete the option that the notices uses as a display condition. edac_password_protected is the name of the option and deleting it or setting it to 0 will prevent the notice from showing untill it encounters the action in the plugin that switches it back to 1. If either of you discover the exact path that causes it for you it would be good to share it with me so I can isolate the cause.

Hi,

I am going to close out this issue as it’s been a while since I heard any update. If the issue is still a problem for you please reply here and this can be reopened.

We have some issues opened in our plugin repo to dig more into things and make improvements to this message and will work on it soon. If you have any additional information adding it to one of these 2 issues would be great.

• https://github.com/equalizedigital/accessibility-checker/issues/569
• https://github.com/equalizedigital/accessibility-checker/issues/373

• This reply was modified 6 months, 3 weeks ago by williampatton.

I have started having the same issues on my sites and they are not password-protected.

“Whoops! It looks like your website is currently password protected. The free version of Accessibility Checker can only scan live websites. To scan this website for accessibility problems either remove the password protection or?upgrade to pro. Scan results may be stored from a previous scan.”

Saving the page doesn’t remove the warning message. Deleting and readding the plugin doesn’t remove the warning. Please let me know what system information would be helpful to know. Thanks.

Hey @heatherly,

Sorry that you are running into this. If it’s not too much trouble can you open a fresh thread about the problem so that we don’t clutter this one?

The information that would be useful to know and include there is:

• WP, PHP and plugin versions
• If you look in the inspector console when opening a page to edit do you see any javascript errors? This is a common problem that can cause scans to fail to complete.
• If you can think of any recent changes you made on the site like new plugins added that may be causing a conflict
• These ones are a little technical but if you know the answer would be helpful
  • If you can confirm that the SSL certificate is valid for the site or not
  • If you know how to verify that file_get_contents is available and that allow_url_fopen is enabled.

Another technical thing but worth mentioning is that if you feel comfortable with making database edits you can delete the option that triggers the showing of the notice. That option is edac_password_protected and deleting it will prevent the notice showing until next time it hits the issue that causes it to show up.

We can continue the discussion over in the new thread when you create that. You can just write a very short description and link to this thread for ease.